Non-credit Bearing Qualification

About Public Administration
The distance learning course in Public Administration focuses on the implementation of management policies and programmes in order for the effective functioning of the government. The public sector requires competent practitioners with current knowledge and skills to improve the quality standards, increase productivity levels and address performance requirements. This course will provide you with a range of relevant and essential management and administrative skills that will increase your opportunities to successfully contribute to, and grow the public sector.
Course Content
Module 1: Customer service and service delivery
Module 2: The role of communication and government structures in customer service and service delivery
Module 3: Public service and administration
Module 4: Role and functions of public service and administration in a South African context
Module 5: Policies and legislation
Module 6: Public Financial Management

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